Are you factory?
We are Rooder citycoco chopper directly manufacturer also providing OEM&ODM.
What is the Minimum Order Quantity(MOQ)?
No quantity limited from Europe, Sample order or small order is acceptable. From China, min order 10 pieces.
What is the lead time?(How long will it take to prepare my goods?)
2-3days for sample orders, 5-10 days for bulk orders.(The exact time will be based on the requirements)
How will you deliver my goods to me?
Normally, we will ship the goods by express from Netherland, Belgium or Poland to European cuntries. For worldwide by sea, basing on the needs of different clients.
How long will I need to wait to get my goods?
3-12 days via air express, 20-35 days for by sea from China.
What is your product quality?
Our raw materials are all purchased from qualified suppliers. And we have very strict QC standard to assure our final products meet your requirements.
What is your warranty?
12 months for motor, controller and charger, 6 months for battery. We will pay high attention to after-sales service.
How am I guaranteed to get the goods after payment?
We accept paypal payment, so it is totally safe to do business with us.
Can't find what you're looking for?
Send us an email to tell us what’s up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at rooder@roodergroup.com
Other inquiries? Let’s chat.
Please email us at rooder@roodergroup.com